I didn't receive a text message verification code

[#1]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[#2]

Hi Erick,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#3]

I have the same problem

[#4]

Hi Elyes,

One of our team members will reach out to you directly via a support ticket to assist you further with phone verification.

Thank you.

[#5]

nobody ever contacted me 😞

[#6]

I apologize for the delay in receiving an update, Elyes.

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

Thank you for your patience.

[#7]

Hello - I'm also having issues receiving a phone verification code to complete my profile. Can you help?

[#8]

Hi Randa,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#9]

can you help me to please? I have the same issue, "Not receiving verification Text Message"! thanks

[#10]

Hi Paul,

One of our team members will reach out to you directly via email to assist you further.

[#11]

I am having the same problem. Text verification is not functioning. I tried both mobile and desktop but it just doesnt send out text verification. 

The last successul text verification was August  7

[#12]

Hi Miker,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[#13]

Hi I am not receving any confirmation code please fix this

[#14]

Hi Eric,

I checked and can see you were able to contact someone from our team to help you with your verification. Please let us know here if the issue persists. Thanks!

[#15]

Hi there,

I didn`t get the mobile verificatioin code.

[#16]

Hi Gobindo,

Someone from our team will reach out to you via support ticket in order to assist you. You'll be able to access your ticket here.

Thanks!

[#17]

I have the same problem. I am not getting confirmation code on my phone. 

[#18]

Hi Muhammad Kashi,

I'm not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.

[#19]

I am setting up my profile as a freelancer and successfully verified my email.  I am at the point where I need to verify my cell phone number and I am not receiving a code via text.  I have tried over a 24 hour period and also tried my wife's cell number.  Nothing.

[#20]

Hi Ken,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[#21]

I’m also having this issue with my phone number, it doesn’t seem to be working.

[#22]

Hi Sean,

One of our team members will reach out to you via support ticket and assist you further with your text verification. Thank you!

[#23]

I have the same problem, can someone help?

[#24]

Hi Simona, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 

[#25]

Hello. I am also having the same issue. I would like to verify my phone number via text but Upwork prompts that my number is already in use by another account. I don't have another account. Can I please get assistance.

[#26]

Hi Mary, 

I checked your account and can see that a member of the team is assisting you through your support ticket already. Feel free to follow up on the same ticket if you have more information you wish to share regarding your issue.