I didn't receive a text message verification code

[danielle_kress]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[AleksandarD]

Hi Shafqat, and Slyde,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[ali_wicked85]

Same issue is with my account, I didn’t receive a verification code

[JoanneP]

Hi Muhammed,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[bemaaa]

I have the same problem with my verification, could someone help me please?

A.

[NikolaS]

Hi Oleksandr and John,

I am sorry for the late response. One of our team members will reach out to each of you directly via a support ticket to assist you further. You can access your tickets on this page.

Thank you,

[ayesha-zafar]

I am not getting verification code on my number or email.

Please help.

[JoanneP]

Hi Ayesha,

One of our team members will assist you directly via ticket. Thanks!

[nhantin1704]

Same issue with my account. It's been like this for months

[LuiggiR]

Hi HUYNH NHAN TIN,

I checked and confirmed that you were able to log in to your account. Can you please clarify what's the issue you're having?

Thank you.

[jacktrinh]

Hi there!

Upwork doesn't send me text to my phone to verify so sometimes it required and I can't login. Can you please help me?

[AleksandarD]

Hi Toi,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[f5d6faac]

I'm not receiving verification code from you on my phone 

[studionetinx]

Hi,

I am also facing the same issue. Can call back verification be done in case text is not able to be received?

[g_vasilevski]

Hi Rashmin, 

One of our team members will reach out to you via ticket and assist you further with verifying your phone number. Thank you.

[ninadixon]

I am having the same issue while setting up my profile. I input my cell phone number but it states that number is already in use? I do not have another up work profile. I tried searching if I made one before but I did not. Can you please let me know how I can move forward with my freelancer profile and get my phone number verified so I can get my profile approved and finished? thanks. 

[AveryO]

Hi Nina, 

I checked your account and can see that you have another account from a year ago, which you may have forgotten already. The Customer Support Team will reach out to you so that this can be sorted out. 

[amyreff]

I'm having trouble getting the verification text as well. I closed an account a while back, so perhaps my phone number is still in the system somewhere? Help! 🙂

[AveryO]

Hi Amy, 

I have shared your account information with the Customer Support Team, and they will reach out to you directly to assist you with your concern.

[e3489c55]

Hello Avery,

I am also experiencing issues with receiving the text message verification code as well.  I have not received any after several attempts to complete the application/profile process.

[BojanS]

Thank you for reaching out to us, Jami.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[guzman_nilo]

Can you help me please ? I’ve tried all The troubleshooting steps and nothing seems to work. I’m still not receiving any code for the phone verification

[kochubei_valeria]

Hi Nilo,

It looks like you've already connected with our Customer Support team and verified your phone number. Feel free to reach out if you have any further questions.

[earlam-susan]

I’m also having this problem
Please help

[residual-images]

hello, trying to create my account but not receiving my phone verification code. Please help!

[AveryO]

Hi Andrew, 

A member of our team will reach out to you to assist you with your concern.