Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Active Member
Rusty H Member Since: Sep 17, 2019
1131 of 1,323

I had an old account that was connected to my ohone number. I no longer have the old account information or the email address associated with that account. I want to verify the new account. What do I do?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1132 of 1,323

Hi Rusty,

 

Could you please send me a PM with the username and email address of the old account? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
Untitled
Active Member
Rusty H Member Since: Sep 17, 2019
1133 of 1,323

I still have not received a solution to this problem.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1134 of 1,323

Thank you for reaching out to us, Rusty.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
Untitled
Active Member
Kathryn V Member Since: Sep 17, 2019
1135 of 1,323
 
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1136 of 1,323

Hi Kathryn,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
Melonie H Member Since: Sep 17, 2019
1137 of 1,323

Hello! I am trying to complete my profile but it is stuck on the phone number. Would a member of the admin team please contact me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1138 of 1,323

Hi Melonie, 

I have shared your account information with the Customer Support Team. Someone will reach out to you to assist you with your concern. 


-Avery
Untitled
Active Member
Christopher H Member Since: Apr 30, 2019
1139 of 1,323

I am unable to change my phone number for verification purposes. 

Community Guru
Petra R Member Since: Aug 3, 2011
1140 of 1,323

Christopher H wrote:

I am unable to change my phone number for verification purposes. 


Is it possible that you are a little confused about where you are located?

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS