Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
111 of 2,885

Hi Raissa,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
Marcus U Member Since: Mar 22, 2018
112 of 2,885

Could you please help me with the same issue.

Highlighted
Community Guru
Nina K Member Since: Nov 29, 2017
113 of 2,885

Hi Marcus,

We'll have a member of the team reach out to you directly to assist you with this.

~Nina
Highlighted
Active Member
Marcus U Member Since: Mar 22, 2018
114 of 2,885

Hello,

 

I still haven't received support from Upwork yet.  Any idea how long it takes?

 

Thanks,

Marcus Ulloa

Highlighted
Community Guru
Nina K Member Since: Nov 29, 2017
115 of 2,885

Hi Marcus,

I apologize for the delay in our team reaching back out to you. I have requested again that one of our team members get in touch with you as soon as possible but in the mean time, please try to clear your cache and cookies and remove and re-add your phone number again before attempting to generate another code. If this doesn't solve it, our support team will be able to further assist you as soon as you receive their support ticket.

~Nina
Highlighted
Active Member
Jamie M Member Since: Jan 9, 2019
116 of 2,885

Hi Nina,

 

I also did not recieive a verification code. Would someone be able to contact me to sort this out?

 

Thank you!

 

Jamie

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
117 of 2,885

Hi Jamie, 

A member of the Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
Untitled
Highlighted
Active Member
Jennifer R Member Since: Feb 11, 2019
118 of 2,885

I have not recieved any messages.

 

Highlighted
Active Member
Alexandra M Member Since: Feb 26, 2019
119 of 2,885

Hello- I am not receiving the code either. 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
120 of 2,885

Hi Alexandra,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you.


~ Bojan
Untitled