I'm having an issue verifying my phone number. It seems like other people have this problem also. It says my number is verified but then it says my profile isn't complete and that my number isn't verified and that I need to verify my number. I'm stuck in an endless loop. Please help.
**Edited for Community Guidelines**
I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Hi, I'm currently stuck on the phone verification page of creating my profile. No matter how many times I enter the number I want to use to verify, it says it's unable to do so. Is there any way to resovle this issue?
Thank you for reaching out to us.
One of our team members will reach out to you directly to assist you with your phone verification process.
Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable. Please check this help article for more information on how to update your profile name.
I am having the same problem. Can someone message me to help me delete the phone number from my old profile (which I can no longer access), so that I can enter the same phone number to go with my new profile? I am stuck in limbo and cannot submit any more proposals.
A member of our team reached out to you already via email and is awaiting for your response. Kindly check the inbox of the email you used to register your Upwork account and follow up with our agent. Once they have more information about the issue you're experiencing, our agent will assist you accordingly.
Thank you for your patience!
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