Thank you for reaching out to us, Kristin.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
Same issue as all the above - I've been waiting for very long to receive my verification text but nothing has come through. Checked my number and resent for the code but no change.
I am facing your infamous phone number verification issue too. Is there a reason you have not fixed it for the past 4 years while people have been constantly reporting the same issue to you over and over? It is actually disappointing for a technology-oriented company to let a bug reoccur for years.
Anyways, here is the 400 error I get in Chrome. I tried clearing cache, and used other browsers including mobile. No luck. Please advise so I can verify my account and start working.
M250:1 POST https://www.upwork.com/oca/ext/v2/pvs/status/payvar.json 400 (anonymous) @ VM250:1 (anonymous) @ angular-all.min.js:2 d @ angular-all.min.js:2 s @ angular-all.min.js:2 a @ angular-all.min.js:3 (anonymous) @ angular-all.min.js:3 $eval @ angular-all.min.js:3 $digest @ angular-all.min.js:3 $apply @ angular-all.min.js:3 (anonymous) @ angular-all.min.js:5 We @ angular-all.min.js:1 n @ angular-all.min.js:1
I am not able to enable my phone verification.
Showing to me:"You have exceeded the number of send attempts for this phone number. Please add a different number or contact Customer Support for assistance."
Kindly help me on this!