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I didn't receive a text message verification code

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Active Member
Esther R Member Since: Nov 7, 2019
1571 of 2,883

Hi I haven't received a Verify your phone number code. Can someone from the Upwork team please reach out?

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1572 of 2,883

Thank you for reaching out to us, Esther.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Kristin N Member Since: Nov 7, 2019
1573 of 2,883

I pushed the verify phone number button and have yet to receive my verication code. It keeps telling me it cannot verify my number now.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1574 of 2,883

Thank you for reaching out to us, Kristin.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.


~ Bojan
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Active Member
Louise H Member Since: Nov 7, 2019
1575 of 2,883

Same issue as all the above - I've been waiting for very long to receive my verification text but nothing has come through. Checked my number and resent for the code but no change.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1576 of 2,883

Hi Louise,

 

We'll have one of our agents reach out to you directly and assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
J S Member Since: Nov 10, 2019
1577 of 2,883

I'm having the same issue as every one else, not recieving a verification message.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1578 of 2,883

Hi J S,

 

One of our team members will assist you directly via support ticket. The email will be sent out shortly. Thanks!


-Joanne
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Active Member
Payam V Member Since: Nov 10, 2019
1579 of 2,883

Hi there,

I am facing your infamous phone number verification issue too. Is there a reason you have not fixed it for the past 4 years while people have been constantly reporting the same issue to you over and over? It is actually disappointing for a technology-oriented company to let a bug reoccur for years.

Anyways, here is the 400 error I get in Chrome. I tried clearing cache, and used other browsers including mobile. No luck. Please advise so I can verify my account and start working.

 

M250:1 POST https://www.upwork.com/oca/ext/v2/pvs/status/payvar.json 400
(anonymous) @ VM250:1
(anonymous) @ angular-all.min.js:2
d @ angular-all.min.js:2
s @ angular-all.min.js:2
a @ angular-all.min.js:3
(anonymous) @ angular-all.min.js:3
$eval @ angular-all.min.js:3
$digest @ angular-all.min.js:3
$apply @ angular-all.min.js:3
(anonymous) @ angular-all.min.js:5
We @ angular-all.min.js:1
n @ angular-all.min.js:1
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1580 of 2,883

Hi Payam, 

 

 One of our team members will reach out to you directly and assist via ticket with completing your phone verification.


-Joanne
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