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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1571 of 1,737

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Barbara K Member Since: Dec 6, 2019
1572 of 1,737
Thank you! I look forward to getting started.

Barbara Klaser

Active Member
Nicoleta M Member Since: Dec 8, 2019
1573 of 1,737

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1574 of 1,737

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
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Active Member
Dora C Member Since: Dec 9, 2019
1575 of 1,737

I can't change the country code for my phone number verification, I live in the UK but have an Irish phone number. Please advise.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1576 of 1,737

Hi Dora,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Bao T Member Since: Nov 12, 2019
1577 of 1,737

Hi I am in the process to complete my password but not receiving a verification code. Can you help? 

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1578 of 1,737

Hi Bao, 

It looks like the team reached out to you last November about the same issue through this support ticket. Please refer to the ticket thread for more information on how you can resolve your issue.


-Avery
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Active Member
Jed D Member Since: Dec 10, 2019
1579 of 1,737

I am trying to verify my account and am stuck on entering a phone number to receive a text code. I use an office landline for business, not a cell phone, so can't receive texts. Is there an alternative method?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1580 of 1,737

Thank you for reaching out to us, Jed.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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