Ive had terrible trouble completing my profile. It was fine on the first page. I created the profile and hit Continue under the line, "Next, you'll be asked to verify your phone number for added security" which was fine. It then took me to a, "Set a security phone number" pop up box, but when I entered my phone number, however many times I clicked "Verify phone number" it did nothing.
Can somebody help me please?
Thanks in advance, Stuart
Thank you for reaching out to us, Serg.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
Good Evening Everyone,
I am trying to set up my Upwork freelancer profile and I can NOT complete the phone verification step. I try to continue and it never sends the code to my phone. I have tried multiple browsers on my computer, multiple browsers on my phone, the Upwork app, and it never sends the code.
Please let me know what I need to do to get my profile up and running. Thank you.
Zack H. Brady
I'll go ahead and share your account information with the Customer Support Team so that they can reach out to you and assist you further. I apologise for the inconvenience this has caused.
Hello, I'm trying to complete my account and I cannot get a phone number verification code. I enter my number, click the "verify phone number" button and immediately get a warning message that I "Failed to verify phone number." No code sent to my phone. Seems like a website glitch.