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I didn't receive a text message verification code

Active Member
Rob B Member Since: Jan 14, 2020
1701 of 1,850

I have been trying to get my profile completed for a while now. I keep getting an error when entering my phone number. "You failed to verify this phone number. Please provide a different number." This happens even when I put in a new number that's never been used. Now it's saying I have exceeded my attempts. How do I get this fixed?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1702 of 1,850

Thank you for reaching out to us, Rob.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Barry D Member Since: Jan 14, 2020
1703 of 1,850

I only have a landline and no cell since reception in Alaska is sketchy. I'd like to complete my profile quickly because there is a job just posted today and I'd like to apply. Thanks!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1704 of 1,850

Hi Barry, 

 

I have shared your concern with the Customer Support Team, and they will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Barry D Member Since: Jan 14, 2020
1705 of 1,850
Thanks!

Active Member
Sergei W Member Since: Jan 15, 2020
1706 of 1,850
 

I am trying to finish my profile but it requires a phone number to verify. It says my phone number is already used, but I don't have access to whatever account is using it. Can someone in support help me validate my account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1707 of 1,850

Hi Sergei,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
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Active Member
Hiam M Member Since: Jan 15, 2020
1708 of 1,850

cant change country while register my profile hence profile not saved without telephone # +1 what to do

i am located in Lebanon and also representative for a US based company LLC, then i choose US as country but later to comple my profile they asked for US telephone# and i don't have. please help in to solve my issue. thank you.

Hiam Matar
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1709 of 1,850

Hi Hiam,

 

Your Country should reflect the one you're physically located in and can verify it. You may need to talk to a legal tax adviser about how it's best for you to run your business.

Would you like us to update your country to Lebanon?

Thank you!

~ Bojan
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Active Member
Hiam M Member Since: Jan 15, 2020
1710 of 1,850
yes dear please change my country to Lebanon. thank you.
Hiam Matar
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