Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Active Member
Mark G Member Since: Nov 24, 2018
221 of 699
Hello! I am having the same issue as many others here. I am in the application process and when I input my phone number for verification nothing happens and the button doesn't register anything. Please advise!
Active Member
Jawara H Member Since: Dec 8, 2018
222 of 699

Hello, Avery,
I think I'm having an issue with verfication I'm also using a number that has an out of state area code

Active Member
Christopher C Member Since: Nov 24, 2018
223 of 699

I cannot verify my phone number. When I click to verify nothing happens

Active Member
Chris D Member Since: Nov 24, 2018
224 of 699

I can't verify mine either, when i click the button to verify, nothing happens. I've tried multiple browsers and even mobile browsers and it still doesn't work

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
225 of 699

Hi Christopher and Mark,

 

We're sorry to hear that you are having trouble completing the phone verification process. One of our customer support agents will reach out to you via email directly to assist you further, thank you!


-Joanne
Untitled
Active Member
Alexander C Member Since: Dec 8, 2018
226 of 699

Hello,

Also experiencing issues with the verify phone number not responding. Tried multiple browsers and computers.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
227 of 699

Hi Alexander, and Jawara, 


I've shared your account information with the Customer Support Team and they will reach out to you both to assist you with your verification.


-Avery
Untitled
Active Member
Srishti M Member Since: Dec 10, 2018
228 of 699

Hello!

 

I am facing the same issue. I have tried using different browsers but the problem persists. I'm not receiving any text message to verify my number. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
229 of 699

Hi Shrishti, 

I'll go ahead and share your account information with the Customer Support Team so that they can assist you further.


-Avery
Untitled
Active Member
Lucia D Member Since: Dec 12, 2018
230 of 699

Hi - can you also please share my account with the Customer Support Team?  (I was the original post) than you.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS