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I didn't receive a text message verification code

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2461 of 2,558

Hi Celeste,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Tatyana T Member Since: Jun 22, 2020
2462 of 2,558
Hi, I can’t verify my phone number. When I type it in and clicked on verify and gives me that couldn’t. Any help?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2463 of 2,558

Hi Tatyana,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Selvi P Member Since: Jun 24, 2020
2464 of 2,558

Hi, My name is Selvi Ponniahpillai. I created an account with Upwork and my account id is pselvi09. I am trying to update my profile and unable to verify the phone number. I get an error indicating that that phone number is already used b another account. But this is my phone number for the last 7 years. I think there is a conflict with Odesk profile when I created that long time ago and now that Odesk is upwork, upwork profile is conflicting with Odesk profile. Can you please resolve this issue as its blocking me from posting y profile to find opportunities. Thanks ! 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2465 of 2,558

Thank you for reaching out to us, Selvi.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Luis F Member Since: Jun 24, 2020
2466 of 2,558

Help please,

 

I'm trying to create my professional profile but I couldn't because I don't have a US phone number, actually I've registered an LLC business in the country but don't have a phone number because I'm based outside. What can I do?

 

Thanks in advance.

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Community Leader
Mohammed G Member Since: Jan 13, 2016
2467 of 2,558

If you're based outside the US, you should set your location to the country you actually live in.

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Community Guru
Martina P Member Since: Jul 11, 2018
2468 of 2,558

Luis F wrote:

Help please,

 

I'm trying to create my professional profile but I couldn't because I don't have a US phone number, actually I've registered an LLC business in the country but don't have a phone number because I'm based outside. What can I do?

 

Thanks in advance.


You want those nice US-only jobs, right? Many people do. But if you don't actually live in the US, you are unable to access them. If you state your country incorrectly, upwork has ways of finding that out, and they will not be pleased. 

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Active Member
Jin C Member Since: Jun 26, 2020
2469 of 2,558

Need to delete my first Upwork account (Gmail) as:
1. Google login does not work.
2. My new account needs to verify phone number, but due to it being linked to my Gmail account, it cannot be verified.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2470 of 2,558

Hi Jin,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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