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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
241 of 1,552

Hi Yoni,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us!

~ Bojan
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Active Member
Yoni W Member Since: Oct 29, 2019
242 of 1,552
Looking forward, thank you for quick reply
Active Member
Kelsy K Member Since: Oct 31, 2018
243 of 1,552

Hello. I am having this same issue. I use Chrome, but have also tried Safari, Firefox, and Epic with no luck. When I click the green Verify button, nothing happens. Please advise. Thanks you!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
244 of 1,552

Hi Kelsy,

 

We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.

~ Bojan
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Active Member
Whitney K Member Since: Mar 11, 2019
245 of 1,552

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
246 of 1,552

Hi Whitney,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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Active Member
Yoni W Member Since: Oct 29, 2019
247 of 1,552

Hi ,

I'm having the exact same issue, can you please help me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
248 of 1,552

Hi Kelsy, 


Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.


-Avery
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Active Member
Dave W Member Since: Apr 3, 2018
249 of 1,552

I have a similar problem but I am still in the application process to become a freelancer on upwork.com so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Community Guru
Ryan C Member Since: Feb 3, 2017
250 of 1,552

Hello Dave,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!


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