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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
281 of 980

Hi Ron,

 

We'll have one of our agents reach out to you directly and assist you further with your phone verification process, thank you.

~ Bojan
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Active Member
Ron M Member Since: Dec 28, 2018
282 of 980

Thanks Bojan for your reply. I look forward to working with one of your agents soon.

Ron

Active Member
Jake H Member Since: Jun 14, 2018
283 of 980
Hello, I am trying to finish my profile for Upwork. However after entering my number I did not receive the verification code and cannot proceed. Any help would be greatly appreciated!
Moderator
Avery O Moderator Member Since: Nov 23, 2015
284 of 980

Hi Jake, 


I've shared this with the Customer Support Team and they will get back to you through an email to assist you further.


-Avery
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Active Member
Lorise D Member Since: Dec 27, 2018
285 of 980

Hello, I cannot receive texts, yet I still have to confirm my new account. I can only receive messages via email, how can I do this when this is not an option?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
286 of 980

Hi Lorise,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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Active Member
Jillian D Member Since: Dec 29, 2018
287 of 980

Hi, I am also trying to join Upwork but I am not receiving a code after entering my number into the prompt. I waited for a while but I never received a code. Is there anyway I can get in contact with support so I can get that resolved?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
288 of 980

Hi Jillian,

 

One of our team members will reach out to you directly and assist you further with your phone verification process. Thank you for reaching out to us.

~ Bojan
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Active Member
Jillian D Member Since: Dec 29, 2018
289 of 980
Hi there,

I just received a text verification code, thank you for your assistance!
Thanks,
Jillian Daniels
Active Member
Stephanie E Member Since: Dec 30, 2018
290 of 980
I am experiencing the same issue. I have tried clearing out my browser and tried different internet browsers, but nothing happens after I enter my telephone number and click the green “Verify Phone Number” button. Any support would be greatly appreciated so that I can complete my profile.
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