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I didn't receive a text message verification code

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
281 of 2,354

Thank you for reaching out to us, Jessica.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Alex C Member Since: May 8, 2018
282 of 2,354

Hi Nina,

 

Still am waiting for someone to reach out about this.

 

Alex

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Community Guru
Nina K Member Since: Nov 29, 2017
283 of 2,354

Hi Alex,

I apologize for the delay in one of our agents reaching out to you.

I've followed up with the team just now to ensure that they reach out to you as soon as possible. Thank you.

~Nina
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Active Member
Alex C Member Since: May 8, 2018
284 of 2,354

thank you!

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Active Member
Merissa F Member Since: Feb 1, 2019
285 of 2,354

Hi Nina!

 

I am also having that problem, can someone please contact me as well about verifying my account?  I have been trying for a few days as well and there has not been any progress.

 

Thank you!

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Active Member
Eman S Member Since: Aug 30, 2016
286 of 2,354

Hello Dears, 

 

I am new freelancer .I am realy can't know when i can verify my phone number .I enterde it but there is no code send  to me to verify it . please I need to verify it because this important to clients untill i can verify my payment method .please , could you help me My profile is 100% completed but I don't know why it isn't verified . My account appear for customer without verified number  and I can't get any job as here 

https://www.upwork.com/freelancers/~016d32114a5a39b802?viewMode=1

 

Thank you in advance . 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
287 of 2,354

Hi Eman,

 

It doesn't look like phone verification is currently required for your account. You'll be notified if it's necessary but at this point you can continue working on Upwork as usual.

~ Valeria
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Active Member
Eman S Member Since: Aug 30, 2016
288 of 2,354

Thank you so much for quick replay .

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Active Member
Tracy D Member Since: Dec 20, 2017
289 of 2,354

Hi Valeria,

I just registered, it follows with "Next, you'll be asked to verify your phone number for added security."

 

When I get there, I enter my number, the field is green to click, but nothing happens, and I can't move on.

 

Any advice?

Tracy

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
290 of 2,354

Hi Tracy,

 

Could you please try using a different browser to enter your phone number and submit it? You should receive a text message with a verification code.

~ Valeria
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