Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Highlighted
Active Member
Kelsy K Member Since: Oct 31, 2018
281 of 2,114

Hello. I am having this same issue. I use Chrome, but have also tried Safari, Firefox, and Epic with no luck. When I click the green Verify button, nothing happens. Please advise. Thanks you!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
282 of 2,114

Hi Kelsy,

 

We'll have one of our team members reach out to you directly and assist you further regarding your phone verification process, thank you.

~ Bojan
Untitled
Highlighted
Active Member
Whitney K Member Since: Mar 11, 2019
283 of 2,114

I am having the same issue. I've used Chrome, Firefox, and Explorer. No luck.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
284 of 2,114

Hi Whitney,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


Untitled
Highlighted
Active Member
Yoni W Member Since: Oct 29, 2019
285 of 2,114

Hi ,

I'm having the exact same issue, can you please help me?

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
286 of 2,114

Hi Kelsy, 


Please refer to this ticket that was sent to you on 1-November. You may follow up with the team on the same ticket thread so that the Customer Support Team can assist you further.


-Avery
Untitled
Highlighted
Active Member
Dave W Member Since: Apr 3, 2018
287 of 2,114

I have a similar problem but I am still in the application process to become a freelancer on upwork.com so I can't get past the telephone verification step. I have checked my cell phone number and had the site send me a text multiple times but nothing has come through to my phone.

Highlighted
Community Guru
Ryan C Member Since: Feb 3, 2017
288 of 2,114

Hello Dave,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you!


Untitled
Highlighted
Active Member
Samihah I Member Since: Apr 22, 2018
289 of 2,114

I'm having the same issue. I've waited a while and the verification text hasn't been sent to my phone.

Edit: the verification text finally sent!

Highlighted
Active Member
Jeremy M Member Since: Sep 1, 2018
290 of 2,114

 I completed the create my profile, but it won't take my phone number...it keeps saying it must be 6 digits exactly.

TOP KUDOED MEMBERS