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I didn't receive a text message verification code

Active Member
Jezreel L Member Since: Dec 30, 2018
321 of 1,455

I'm having the exact same issue when trying to complete my profile; I'm on Chrome and have tried other browsers, and am also entering it in the format suggested on the thread, but have not received any text messages.  Please help, thanks!

Community Guru
Jo-An B Member Since: Aug 2, 2016
322 of 1,455

Hi Jezreel,

One of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

~ Jo-An

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Active Member
Eduardo M Member Since: Dec 31, 2018
323 of 1,455

 Hello, I am not receiving phone verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
324 of 1,455

Hi Eduardo,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification process, thank you.

~ Bojan
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Active Member
Eduardo M Member Since: Dec 31, 2018
325 of 1,455

Hello, I signed up today but I haven't recieved the phone verification text and can't procceed with creating my profile.

Active Member
Jessica N Member Since: Jan 5, 2019
326 of 1,455

Hi  - I am having the same issue. I did try different browsers and cleared my cookies/history.

 

The button to verify the phone number is not working. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
327 of 1,455

Thank you for reaching out to us, Jessica. One of our team members will reach out to you directly and assist you with your phone verification process.

~ Bojan
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Active Member
Jillian D Member Since: Dec 29, 2018
328 of 1,455
Hi Jessica,

Thank you for your assistance, but I received my code a few hours after I
signed up. Thank you anyways, but I no longer need your assistance.

Thank you for your help!
Active Member
Korey B Member Since: Jan 7, 2019
329 of 1,455

Hi Upwork Team,

 

During account creation, I am receiving a message stating I failed to verify the phone number being used and to try a different phone number. I keep trying different numbers but receive the same message. 

 

Please advise on how I can verify the account. 

 

Thanks!

 

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
330 of 1,455

Hi Korey, 

 

We'll have one of our agents reach out to you directly and assist with the verification. 

You'll get an email notification about it shortly.

~ Valeria
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