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I didn't receive a text message verification code

Active Member
Erika P Member Since: Jan 28, 2019
371 of 1,554

Hi!

I am having the same issues as stated above.  I am not in the military but I am currently living in Spain for 2 months and my US phone number is not active.  Can you help me verify my account?

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
372 of 1,554

Hi Erika,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for reaching out to us. 

~ Bojan
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Active Member
Robert H Member Since: Jan 29, 2019
373 of 1,554

Same problem here..  US address for tax purposes, but no US phone number as I live abroad.   Cannot verify my foreign number.   Direct assistance appreciated.  Thank you!  

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
374 of 1,554

Hi Robert,

 

We'll have one of our agents reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Merissa F Member Since: Feb 1, 2019
375 of 1,554

Hi there, 

 

I am also having this problem - it has been a few days. Can someone please contact me as well?

 

Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
376 of 1,554

Hi Merissa,

 

One of our team members will reach out to you directly via ticket and assist you further with verifying your phone number, thank you.


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Active Member
Andreas W Member Since: Feb 1, 2019
377 of 1,554

Hello,

I am encountering the same problem> I have deleted my cookies and caches, and tried to use a different browser. Nothing has worked thus far. Could you please help me so that I can finish my profile?

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
378 of 1,554

Hi Andreas,

 

One of our team members will reach out to you shortly and assist you further with your phone verification process, thank you for reaching out to us. 

~ Bojan
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Active Member
Debbie R Member Since: Feb 2, 2019
379 of 1,554

I am having the same issue. I enter in my phone number and click on the link but it doesn't work. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
380 of 1,554

Hi Debbie,

 

One of our team mebers will reach out to you directly and assist you further with your phone verification process, thank you for reaching out to us. 

~ Bojan
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