I didn't receive a text message verification code

[Avery O]

Hi Jake, 

I've shared this with the Customer Support Team and they will get back to you through an email to assist you further.

[Lorise D]

Hello, I cannot receive texts, yet I still have to confirm my new account. I can only receive messages via email, how can I do this when this is not an option?

[Goran V]

Hi Lorise,

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.

[Jillian D]

Hi, I am also trying to join Upwork but I am not receiving a code after entering my number into the prompt. I waited for a while but I never received a code. Is there anyway I can get in contact with support so I can get that resolved?

[Bojan S]

Hi Jillian,

One of our team members will reach out to you directly and assist you further with your phone verification process. Thank you for reaching out to us.

[Jillian D]

Hi there,

I just received a text verification code, thank you for your assistance!
Thanks,
Jillian Daniels

[Stephanie E]

I am experiencing the same issue. I have tried clearing out my browser and tried different internet browsers, but nothing happens after I enter my telephone number and click the green “Verify Phone Number” button. Any support would be greatly appreciated so that I can complete my profile.

[Bojan S]

Hi Stephanie,

I've shared your concern with our team and one of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.

[Jezreel L]

I'm having the exact same issue when trying to complete my profile; I'm on Chrome and have tried other browsers, and am also entering it in the format suggested on the thread, but have not received any text messages.  Please help, thanks!

[Jo-An B]

Hi Jezreel,

One of our agents will reach out to you directly to assist you further with your phone verification process. Thank you.