I didn't receive a text message verification code

[Bojan S]

Hi Angelica, 

One of our team members will reach out to you directly to assist you further with your phone verification.

Thank you.

[Samiel Z]

I recently finished creating my profile on Upwork and in the end it is asking to provide a phone number for added security. I input my phone number and when I hit Verify Phone Number, nothing happens.

[Bojan S]

Hi Samiel,

One of our agents will reach out to you directly and assist you with your phone verification process.

Thank you.

[Andrea F]

Spoiler

The only option for verification is a text message. However, I can't get text messages where I'm staying. Can I verify with a landline?

[Joanne Marie P]

Hi Andrea,

One of the team members will reach to you via email to assist you further. Thank you!

[Andrea F]

Thank you. I'm on sabbatical visiting friends in Southern California and all they have is a landline (I lost my phone on the plane!). Thx.

[Lisa B]

Same issue, I have tried multiple times in various browsers, and it never works. I tried entering the country code different ways etc., and not including the country code/area code but it doesn't seem to matter. When I click the "verification" button, nothing happens. 

[Bojan S]

Hi Lisa,

One of our agents will reach out to you directly and assist you with your phone verification process. 

Thank you.

[Jessica T]

I'm having the same issue.  I have my profile completed, however the "verify phone number" button does not seem to be working. I have tried multiple browsers and cleared my cache, no luck. 

[Avery O]

Hi Jessica, and Alexis, 

The Customer Support Team will reach out to you through an email to assist you with your phone verification.