I didn't receive a text message verification code

[Gleb L]

Hello, 

I am trying to create an Upwork account, but I am currently unable to verify my phone number because I am outside the United States. I live and work in the US but currently I am in Russia visitig family and my US phone number won't work while I am here. Is there any way to bypass the phone verification until I get back to the US? 

Thank you.

[Bojan S]

Hi Gleb,

We'll have one of our agents reach out to you directly to assist you with your phone verification process, thank you for reaching out to us.

[Joey M]

Hey team,

Been 5+ minutes without getting an SMS code to verify my phone to create my account. Might be a problem?

[Bojan S]

Hi Joey,

One of our team members will reach out to you shortly to assist you further with your phone verification process, thank you.

[Pete W]

I have the same problem.  Tried the suggestions nothing changes.

[Bojan S]

Hi Pete,

We'll have one of our agents reach out to you directly to assist you with your phone verification process, thank you for reaching out to us. 

[Jennifer R]

I started my profile weeks ago and I opted out of the verification step, and I still cannot get my account approved. I am extremely frustrated!

[Bojan S]

Hi Jennifer,

One of our team members will reach out to you directly to assist you with your phone verification process. Thank you for your patience.

[Jesse V]

When I reach the phone verification in my profile, I enter number, click on button and nothing happens. I do this in Chrome, Edge, Firefox, and get the same result. I can't move passed this so I am at a stand still.

Help?

[Bojan S]

Hi Jesse,

We'll have one of our agents reach out to you directly to assist you with your phone verification process, thank you for reaching out to us.