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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
421 of 701

Hi Angelica, 

 

One of our team members will reach out to you directly to assist you further with your phone verification.

 

Thank you.

~ Bojan
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Active Member
Samiel Z Member Since: Mar 8, 2019
422 of 701

I recently finished creating my profile on Upwork and in the end it is asking to provide a phone number for added security. I input my phone number and when I hit Verify Phone Number, nothing happens.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
423 of 701

Hi Samiel,

 

One of our agents will reach out to you directly and assist you with your phone verification process.

 

Thank you.

~ Bojan
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Active Member
Andrea F Member Since: Mar 9, 2019
424 of 701
Spoiler
The only option for verification is a text message. However, I can't get text messages where I'm staying. Can I verify with a landline?
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
425 of 701

Hi Andrea,

 

One of the team members will reach to you via email to assist you further. Thank you!


-Joanne
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Active Member
Andrea F Member Since: Mar 9, 2019
426 of 701

Thank you. I'm on sabbatical visiting friends in Southern California and all they have is a landline (I lost my phone on the plane!). Thx.

Active Member
Lisa B Member Since: Mar 11, 2019
427 of 701

Same issue, I have tried multiple times in various browsers, and it never works. I tried entering the country code different ways etc., and not including the country code/area code but it doesn't seem to matter. When I click the "verification" button, nothing happens. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
428 of 701

Hi Lisa,

 

One of our agents will reach out to you directly and assist you with your phone verification process. 

 

Thank you.

~ Bojan
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Active Member
Jessica T Member Since: Mar 11, 2019
429 of 701

I'm having the same issue.  I have my profile completed, however the "verify phone number" button does not seem to be working. I have tried multiple browsers and cleared my cache, no luck. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
430 of 701

Hi Jessica, and Alexis, 


The Customer Support Team will reach out to you through an email to assist you with your phone verification. 


-Avery
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