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I didn't receive a text message verification code

Active Member
Jan-Michel K Member Since: Mar 3, 2019
441 of 1,173

I am attempting to verify my phone number, but I am not receiving the code. Due to the fact that I still have a German number , but just moved to London I cant change the prefix +44 to 49. Could you help me please.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
442 of 1,173

Hi Jan-Michel,

 

A member of our customer support team will reach out to you directly to assist you verifying your phone number. Thanks!


-Joanne
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Active Member
Anne P Member Since: Mar 6, 2019
443 of 1,173

I'm trying to apply, but I don't have a text-capable phone number. (There's no cell service in this neighborhood.) Is there an alternative land-line method?

Thanks.

Community Guru
Preston H Member Since: Nov 24, 2014
444 of 1,173

re: "I'm trying to apply, but I don't have a text-capable phone number. (There's no cell service in this neighborhood.) Is there an alternative land-line method?"

 

Customer Support has worked directly with people who are in this situation.

 

Alternatively, you could try using a free Google Voice phone number, which allows you to send and receive text messages from a web browser.

Active Member
Anne P Member Since: Mar 6, 2019
445 of 1,173
Thank you! The GV number would be handy for all such situations.
Community Leader
Nahid H Member Since: Apr 9, 2011
446 of 1,173

It's hard to imagine someone without text capable mobile phone from here. But I think if the situation comes like this they must have some alternative solution.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
447 of 1,173

Hi Anne,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us.

~ Bojan
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Active Member
Angelica R Member Since: Mar 6, 2019
448 of 1,173

I am a Mexican living in the US, my number is from mexico and i cant verify my phone since i cant change the area code. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
449 of 1,173

Hi Angelica, 

 

One of our team members will reach out to you directly to assist you further with your phone verification.

 

Thank you.

~ Bojan
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Active Member
Samiel Z Member Since: Mar 8, 2019
450 of 1,173

I recently finished creating my profile on Upwork and in the end it is asking to provide a phone number for added security. I input my phone number and when I hit Verify Phone Number, nothing happens.

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