Showing results for 
Search instead for 
Did you mean: 

I didn't receive a text message verification code

Joanne Marie P Moderator Member Since: Nov 26, 2017
51 of 788

Hi Alexis,


Just to confirm, are you trying to submit your profile for review?

Active Member
Alexis A Member Since: Mar 9, 2019
52 of 788
Yes. I’m barely signing up.
Active Member
Andi C Member Since: Apr 30, 2019
53 of 788

Could someone get in touch and help me as i cannot recieve the verification code

Active Member
Jill D Member Since: May 29, 2019
54 of 788

I can't create my profile because I never received the phone verification code.

Jill Damron

**Edited for community guidelines**

Active Member
Taber D Member Since: Jun 6, 2019
55 of 788

I am also having this same problem. I am setting up my account but am unable to proceed because I never receive a verification code to my mobile. I've tried on 2 different browsers and the mobile site.

Avery O Moderator Member Since: Nov 23, 2015
56 of 788

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.

Active Member
M U Member Since: Jun 7, 2019
57 of 788

To Whom It May Concern:


I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

Goran V Moderator Member Since: Mar 24, 2017
58 of 788

Hi M U,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.

Active Member
Jennifer A Member Since: Jun 24, 2019
59 of 788
Is verification available as phone call? I do not receive SMS messages on my phone
Bojan S Moderator Member Since: Mar 9, 2018
60 of 788

Thank you for reaching out to us, Jennifer.


One of our team members will reach out to you directly via email to assist you with your verification process. 

~ Bojan