Showing results for 
Search instead for 
Did you mean: 

I didn't receive a text message verification code

Active Member
Alexis A Member Since: Mar 9, 2019
71 of 1,579
Yes. I’m barely signing up.
Active Member
Andi C Member Since: Apr 30, 2019
72 of 1,579

Could someone get in touch and help me as i cannot recieve the verification code

Active Member
Jill D Member Since: May 29, 2019
73 of 1,579

I can't create my profile because I never received the phone verification code.

Jill Damron

**Edited for community guidelines**

Active Member
Taber D Member Since: Jun 6, 2019
74 of 1,579

I am also having this same problem. I am setting up my account but am unable to proceed because I never receive a verification code to my mobile. I've tried on 2 different browsers and the mobile site.

Avery O Moderator Member Since: Nov 23, 2015
75 of 1,579

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.

Active Member
M U Member Since: Jun 7, 2019
76 of 1,579

To Whom It May Concern:


I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

Goran V Moderator Member Since: Mar 24, 2017
77 of 1,579

Hi M U,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.

Active Member
Jennifer A Member Since: Jun 24, 2019
78 of 1,579
Is verification available as phone call? I do not receive SMS messages on my phone
Bojan S Moderator Member Since: Mar 9, 2018
79 of 1,579

Thank you for reaching out to us, Jennifer.


One of our team members will reach out to you directly via email to assist you with your verification process. 

~ Bojan
Active Member
Jill S Member Since: Jun 28, 2019
80 of 1,579

Hello, I am experiencing the same issue. No verification message recieved.