I didn't receive a text message verification code

[#1]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[#2]

I'm unable to submit my mobile number. It's showing issue with format for mobile number. I'm from india. Can someone please help?

[#3]

Hi Madhav,

Please try adding the phone number in this format "(country code) phone number" without the plus (+) sign for the country area, make sure to wrap the country code in brackets and add a space between the country code and the phone number.

Thank you!

[#4]

I'm not able to submit my mobile number. Ive tried everything. Please help.

What will be the proper format. im from india

[#5]

Hello I'm facing a problem when verifying my phone number. I have tried different phone number, however, none of them seems to work as it always says I have failed to verify this phone number? 

[#6]

Thank you for reaching out to us, Suela.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#7]

Not receiving the pin via text to verify phone number...tried multiple times

[#8]

Hi Charles,

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[#9]

Hello,

I have tried a number of times using Chrome and also in the Android app, but once I enter my phone number and click on "Send verification code" nothing happens.

Please advise.

Thank you,

Jean Paul

[#10]

Hi Jean, 

I apologize for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further with your concern. 

[#11]

nevermind . problem solved.

[#12]

When I choose the option to send a confirmation code to my cell  phone, the button does not work.

I've tried different web browsers.

[#13]

Hi Josh, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 

[#14]

Hello, on the "Create profile" page when I click the button to verify my phone number nothing happens, so I cannot move forward in creating my account. I've seen many other people have had this issue What can I do?

[#15]

Hi Mary,

A member of the Customer Support Team will reach out to you to assist you further.

[#16]

Hello

I am trying to create new profile. it asks to verify phone number and I enter in my cell phone number click okay, then it says " You have not verified that number. please enter a new number" without sending a notification. I enter in a different phone number and it does the same thing. 

[#17]

Hi Kristin,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you!

[#18]

hello

There is an issue for Set a security phone number

Next, you'll be asked to verify your phone number for added security.

+1 XXXXXXXXX

You failed to verify this phone number. Please provide a different number.

[#19]

Hi Shahriar,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#20]

Hello Upwork,

I have just start Upwork today but i cant able to verify my mobile number.

Can you please help me out?

Thanks.

[#21]

Hi Michael,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#22]

I keep requesting the text verification code to complete my profile. It is not being sent. My phone can get texts from other sites, but not yours. I would think that something is not working on your end.

[#23]

Hi Amber,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[#24]

I can't get a pin verifiication either soooo I can't complete the registration process.

[#25]

Thank you for reaching out to us, Dan and Stone.

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your verification processes.

[#26]

I have entered my number and have note received any verification code by text or call. Can someone please fix this issue.