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I didn't receive a text message verification code

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
101 of 2,346

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.


-Avery
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Active Member
M U Member Since: Jun 7, 2019
102 of 2,346

To Whom It May Concern:

 

I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
103 of 2,346

Hi M U,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.


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Active Member
Jennifer A Member Since: Jun 24, 2019
104 of 2,346
Is verification available as phone call? I do not receive SMS messages on my phone
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
105 of 2,346

Thank you for reaching out to us, Jennifer.

 

One of our team members will reach out to you directly via email to assist you with your verification process. 


~ Bojan
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Active Member
Jill S Member Since: Jun 28, 2019
106 of 2,346

Hello, I am experiencing the same issue. No verification message recieved.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
107 of 2,346

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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Active Member
Vanessa B Member Since: Jul 5, 2019
108 of 2,346

I am also having this trouble.  I entered the correct number and still have not received a verification code.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
109 of 2,346

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
110 of 2,346

Hi, could someone help me with this please?

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