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I didn't receive a text message verification code

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Active Member
Alexis A Member Since: Mar 9, 2019
121 of 2,883

I need help. When I push the verify button, I'm getting an error. I'm tyring to complete my profile. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
122 of 2,883

Hi Alexis,

 

Just to confirm, are you trying to submit your profile for review?


-Joanne
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Active Member
Alexis A Member Since: Mar 9, 2019
123 of 2,883
Yes. I’m barely signing up.
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Active Member
Andi C Member Since: Apr 30, 2019
124 of 2,883

Could someone get in touch and help me as i cannot recieve the verification code

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Active Member
Jill D Member Since: May 29, 2019
125 of 2,883

I can't create my profile because I never received the phone verification code.

Jill Damron

**Edited for community guidelines**

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Active Member
Taber D Member Since: Jun 6, 2019
126 of 2,883

I am also having this same problem. I am setting up my account but am unable to proceed because I never receive a verification code to my mobile. I've tried on 2 different browsers and the mobile site.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
127 of 2,883

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.


-Avery
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Active Member
M U Member Since: Jun 7, 2019
128 of 2,883

To Whom It May Concern:

 

I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
129 of 2,883

Hi M U,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.


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Active Member
Jennifer A Member Since: Jun 24, 2019
130 of 2,883
Is verification available as phone call? I do not receive SMS messages on my phone