We'll have one of our agents reach out to you directly to assist you with your phone verification process.
Please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful and verifiable.
Please check this help article for more information on how to update your profile photo.
I am creating a freelance profile, but cannot verify my account via text, as I'm traveling in Vietnam and w/o cell phone access at the moment. Can I verify my identity through email or another means?
I shared your concern with the team and one of our team members will reach out to you directly via support ticket to assist you further in completing the verification process. Thanks!
Hello everyone. I recently registered on UpWork. I have a problem with my phone number verification. I've verified my phone number once, but it didn't work. Now I have this:
Then when I push "Go to Enter Code", I get this:
When I click the "Resend" button, I don't get any message. If I click "Change", I get the same result as on the first image.
I am in the midst of completing my profile. Upwork has asked me to verify my phone number. Upwork states that my phone number is in use already. I have no other accounts. Please assist in verifying my phone number.
I can’t receive activation code from my celluler message to veryfication my phone number at upwork. At the time i resend the code for 2nd times, upwork say can’t procsess, please Contact support team. I have been send request ticket to the upwork team support five hours ago for this problem, until now there was no answer from the support team.
I can see that you already have an open ticket regarding your issue. I have followed up with the team so that they can get back to you and assist you through your open ticket.