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I didn't receive a text message verification code

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
131 of 2,969

Hi Taber, 

A member of the Customer Support Team will assist you with your phone verification.


-Avery
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mucpa
Active Member
M U Member Since: Jun 7, 2019
132 of 2,969

To Whom It May Concern:

 

I'm also trying to set up a new account and have not received a text message despite multiple attempts. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
133 of 2,969

Hi M U,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.


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lingualninja
Active Member
Jennifer A Member Since: Jun 24, 2019
134 of 2,969
Is verification available as phone call? I do not receive SMS messages on my phone
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
135 of 2,969

Thank you for reaching out to us, Jennifer.

 

One of our team members will reach out to you directly via email to assist you with your verification process. 


~ Bojan
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searcy79
Active Member
Jill S Member Since: Jun 28, 2019
136 of 2,969

Hello, I am experiencing the same issue. No verification message recieved.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
137 of 2,969

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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vrb2008
Active Member
Vanessa B Member Since: Jul 5, 2019
138 of 2,969

I am also having this trouble.  I entered the correct number and still have not received a verification code.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
139 of 2,969

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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michaelb2019
Active Member
Michael M Member Since: Jul 12, 2019
140 of 2,969

Hi, could someone help me with this please?