I didn't receive a text message verification code

[Aleksandar D]

Hi Chrisel,

Thanks for reaching out to us. I checked and it seems that you successfully verified your phone number. Let us know if you need further assistance.

Thank you.

[Patrick K]

Same here. Could someone reach out?

[Joanne Marie P]

Hi Patrick,

One of our agents will reach out and assist you directly via support ticket, thank you!

[Courtney P]

I seem to be having the same issue, I’ve tried 3 devices and 2 browsers and still can’t get the verification code. Please help

[Joanne Marie P]

Hi Courtney,

One of our team members will reach out and assist you directly via support ticket, thanks!

[Cody S]

I have also not received my verification message after two days of trying

[Avery O]

Hi Cody, 

A member of the Customer Support Team will reach out to you to assist you with your concern. I apologise for the inconvenience this has caused you. 

[Barbara W]

When I tried to verify my phone number, it said it was being used by another member, but it's my cell phone number, so how do I handle that?

[Bojan S]

Hi Barbara,

Could you please click on my name and send me a PM with more information about the issue you're experiencing. I'll check that for you and assist you accordingly.

Thank you.

[Edward P]

Avery,

Can you help me please?  I can't seem to complete my profile setup.  I get to the part with the phone number, enter my number and nothing happens.  I don't get any texts.  I went to enable phone verification in privacy settings and it told me that too many text were attempted to be set to my number and need to have it reset by customer support.  Can you help me complete my setup please?

Thanks very much.