I didn't receive a text message verification code

[Bojan S]

Thank you for reaching out to us, G.

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your concern.

[Jada J]

I try to verify my phone number but i never receive a code in my text messages.

[Bojan S]

Hi Jada,

One of our team members will reach out to you directly to assist you with your phone verification process. 

Thank you for reaching out to us!

[Meg R]

Hi there, Im not receiving a verification code despite several attempts. Can you please help me out? Thanks in advance!

[Bojan S]

Hi Meg,

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[Adrienne P]

Hello. I am having the exact same issue with verifying a phone number despite trying several web browsers. Is there any way I can get assistance?

[Joanne Marie P]

 Hi Spencer and Adrienne,

One of our team members will assist you directly via support ticket to help with your phone verification. Thanks!

[Spencer C]

To whom it may concern,

The phone verification has been failing for the past hour. The response from the API is:

{"server_time":1575144577,"error":{"status":400,"code":400,"message":"Bad Request: Invalid parameter phone"}}

[Kristopher O]

HELP,  been trying to complete my profile for 2 hours, I can't get the confirmation text to come through to my phone... Frustrating!

[Joanne Marie P]

Hi Kristopher,

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification. Thank you!