Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Active Member
Christopher G Member Since: Dec 4, 2019
1571 of 1,766

I am trying to sign up and the system says my cell phone is being used by another- I dont have another phone number and need to use this one, but it wont let me sign up

Active Member
Margaret Marie Z Member Since: Aug 31, 2019
1572 of 1,766

THABK YOU. HOW DO I REMOVE MYSELF FROM THIS THREAD.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1573 of 1,766

Hi Margaret, 


Are you referring to unsubscribing from this thread? Please see the screenshot I attached below so that you can usubsribe from this Community thread. 

 

Screen Shot 2019-12-05 at 1.52.33 PM.png


-Avery
Untitled
Active Member
Samson C Member Since: Dec 6, 2019
1574 of 1,766

I am having this issue as well. When I click the link to send the code nothing happens. I've tried on Desktop, mobile, Safari, Chrome, etc... nothing.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1575 of 1,766

Hi Samson,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!

~ Bojan
Untitled
Active Member
Barbara K Member Since: Dec 6, 2019
1576 of 1,766

I only have a land line. How do I verify my phone number on my new account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1577 of 1,766

Hi Barbara,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
Untitled
Active Member
Barbara K Member Since: Dec 6, 2019
1578 of 1,766
Thank you! I look forward to getting started.

Barbara Klaser

Active Member
Nicoleta M Member Since: Dec 8, 2019
1579 of 1,766

Hi, I am trying to set up an account but I don't receive the text message confirmation code. Can you please help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1580 of 1,766

Hi Nicoleta, 

A member of the Customer Support Team will reach out to you to assist you further with your concern.


-Avery
Untitled
TOP KUDOED MEMBERS