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I didn't receive a text message verification code

dand03
Active Member
Dan D Member Since: Dec 10, 2019
1691 of 2,969

I never received a message to verify my phone number, still don't have access to my account. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1692 of 2,969

Hi Dan,

 

I'm sorry for the inconvenience this has caused you. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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mainlyai
Active Member
Anthony D Member Since: Dec 10, 2019
1693 of 2,969

I can't create my profile "Where would you like to receive your verification code?"

 

 This number is being used by another account. Please provide a different number.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1694 of 2,969

Hi Anthony, 

I'll go ahead and share your account information with the Customer Support Team so that they can reach out to you and assist you further with your concern. 


-Avery
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tranb
Active Member
Quoc Bao T Member Since: Nov 12, 2019
1695 of 2,969

Hello I'm trying to verify my phone number but not receiving a text message. 

I had a ticket open about this but couldn't reply in time and am not able to open a new one.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1696 of 2,969

Hi Bao, 

Kindly reply to the same ticket thread so that it's reinstated on our end, and the team handling your case can assist you further.


-Avery
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tranb
Active Member
Quoc Bao T Member Since: Nov 12, 2019
1697 of 2,969
I’m not able to reply to the ticket thread because it’s marked as Solved.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1698 of 2,969

Hi Bao,

 

I checked your account and I can see that you have a new ticket for this and our team will assist you further as soon as possible. Thank you.


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mgassett
Active Member
Mike G Member Since: Dec 11, 2019
1699 of 2,969

I am trying to sign up as freelancer but when I try to get verification code no text comes through. I have tried different browsers and clearing cache and cookies but nothing seems to be working. 

kalim001
Active Member
Kalim A Member Since: Nov 9, 2019
1700 of 2,969

You can try with a different number.