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I didn't receive a text message verification code

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Active Member
Mohammad A Member Since: Mar 3, 2018
171 of 2,460

I'm also facing this problem! The verification code isn't sending

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
172 of 2,460

Hi Mohammad, 

Could you please add your phone number on your profile so that you can receive the SMS for the phone verification? Thank you!


-Avery
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Active Member
Zed B Member Since: Mar 9, 2018
173 of 2,460

Hi. Please help, I have the same problem.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
174 of 2,460

Hi Zed,

One of our agents will reach out to you and assist you further, thank you!


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Active Member
Jennifer B Member Since: May 10, 2018
175 of 2,460

How do we submit a request for help if we are having this problem, too? I don't see a request for support anywhere. In other words, I need help with this also!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
176 of 2,460

Hi Jennifer, and Sara, 


Please expect the Customer Support Team to reach out to you separately to assist you. 


-Avery
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Active Member
Sara H Member Since: May 10, 2018
177 of 2,460

I'm creating my profile and am not receiving a verification code via text. It is a valid number and I've tried multiple times. Thank you for your assistance!

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Active Member
Bryce S Member Since: May 16, 2018
178 of 2,460

I have not received a verification text. Could someone contact me? 

Thanks. 

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Community Guru
Nina K Member Since: Nov 29, 2017
179 of 2,460

Hi Bryce,

We'll have one of our agents get in touch with you to assist you with this. Thanks!

~Nina
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Active Member
Kristi Z Member Since: Aug 5, 2018
180 of 2,460

I am also experiencing this problem. I would like to complete my registration and application, but have not recieved a varification code. 

Thank you for any help you can provide. 

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