Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1831 of 1,852

Hi Preston, 

I'll share your concern with the Customer Support Team so that they can reach out to you and assist you further.


-Avery
Untitled
Active Member
Abdulroqeeb A Member Since: Feb 14, 2020
1832 of 1,852

I cannot sign up with my phone number. The system says "This number is being used by another account". 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1833 of 1,852

Hi Abdulroqeeb,

 

I checked and it looks like you were able to successfully verify your phone number. Please reach back to us here if you still need any assistance.

 

Thank you!

~ Bojan
Untitled
Active Member
Abdulroqeeb A Member Since: Feb 14, 2020
1834 of 1,852
I had to use a different phone number separate from the one I intend to use on the platform. Can you still help fix this?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1835 of 1,852

Thank you for following up, Abdulroqeeb!

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

~ Bojan
Untitled
Active Member
Taylurluv D Member Since: Feb 15, 2020
1836 of 1,852

My code for the phone number security thing won't send to my phone and I've resent it a million times. I can't bypass it so what do I do?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1837 of 1,852

Hi Taylurluv,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. Thank you.


-Joanne
Untitled
Active Member
Kate C Member Since: Feb 15, 2020
1838 of 1,852

Hello, I am trying to create my freelancing account, but it says my phone number is being used by another account, which I don't believe it is. Please advise.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1839 of 1,852

Hi Kate,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. Thank you.


-Joanne
Untitled
Active Member
Nicole M Member Since: Feb 15, 2020
1840 of 1,852

I'm unable to verify my phone number through the create profile page. I'm not getting a code sent via text. Can someone please assist with this matter?

 

Thanks.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS