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I didn't receive a text message verification code

cordell-potter
Active Member
Cordell P Member Since: May 11, 2018
11 of 2,971
I tried to complete my profile and it is not sending me the verification code.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 2,971

Hi Cordell 


The Customer Support Team has confirmed that you were able to verify your mobile number already. Let us know if there is anything else we can help you with!


~ Avery
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rgan2286
Active Member
Ramya G Member Since: Apr 14, 2020
13 of 2,971
Hi

I didn’t receive verification code .
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
14 of 2,971

Hi Ramya,

 

It looks like you were able to successfully complete your phone verification process. Feel free to reach back to us if you still need any further assistance.

 

Thank you! 

~ Bojan
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robertleecpa
Active Member
Bob L Member Since: May 26, 2020
15 of 2,971

I jhave tried several times and cannot get phone verification code!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 2,971

Hi Bob,

 

I just checked this for you and it looks like you were able to successfully verify your phone number. Feel free to reach back to us if you still need any assistance, we're here to help.

 

Thank you!

~ Bojan
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fogasjoseph
Active Member
Joseph F Member Since: Aug 22, 2018
17 of 2,971

I am experiencing the same issue. I have tried to get the code sent via multiple browsers with different phone numbers.  Still nothing.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
18 of 2,971

Hi Joseph,

 

One of our team members will reach out to you directly and assist you further, thank you!

~ Bojan
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r-emmanuel
Active Member
Emmanuel R Member Since: Dec 19, 2018
19 of 2,971

Was this problem ever solved? i still cant get a text message

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 2,971

Hi Emmanuel,

 

We'll have one of our team members reach out to you directly and assist you further with your phone verification process, thank you.

~ Bojan
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