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I didn't receive a text message verification code

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Active Member
Chisa S Member Since: May 22, 2020
2331 of 2,363

I have problem about "Enter security code".I got 6-digit code from your text message, but web asked "Enter 5-digit code here". I just get error message.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2332 of 2,363

Thank you for reaching out to us, Chisa.

 

One of our team members will reach out to you directly to assist you with your verification process. 


~ Bojan
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Active Member
Chinazo A Member Since: May 22, 2020
2333 of 2,363

Hi,

 

I did not receive the phone number verification code to complete my profile registration. Please can someone help?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2334 of 2,363

Hi Chinazo,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Molly S Member Since: May 22, 2020
2335 of 2,363
Hi there! I’m trying to create a profile as a freelancer, and the text isn’t being sent to verify my phone number. I’ve triple checked and I’ve put the correct number in. How can I get my phone number verified?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2336 of 2,363

Thank you for reaching out to us, Molly.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Sitao M Member Since: May 22, 2020
2337 of 2,363

It said that my phone number is already used. How should I do?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2338 of 2,363

Hi Sitao,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Oveana D Member Since: May 24, 2020
2339 of 2,363

I'm trying to register my phone number to my account but it keeps telling me that my number is already in use with another account. Can this be fixed?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2340 of 2,363

Hi Oveana,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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