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I didn't receive a text message verification code

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2341 of 2,969

Hi Kristin,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you!


~ Bojan
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iwando
Active Member
Shahriar K Member Since: May 9, 2020
2342 of 2,969

hello

 

There is an issue for Set a security phone number

 

Next, you'll be asked to verify your phone number for added security.

+1 XXXXXXXXX

You failed to verify this phone number. Please provide a different number.

 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2343 of 2,969

Hi Shahriar,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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micjamesf
Active Member
Michael F Member Since: May 9, 2020
2344 of 2,969

Hello Upwork,

 

I have just start Upwork today but i cant able to verify my mobile number.

 

Can you please help me out?

 

Thanks.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2345 of 2,969

Hi Michael,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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58d96fc9
Active Member
Amber H Member Since: May 10, 2020
2346 of 2,969

I keep requesting the text verification code to complete my profile. It is not being sent. My phone can get texts from other sites, but not yours. I would think that something is not working on your end.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2347 of 2,969

Hi Amber,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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designwiggle
Active Member
Dan N Member Since: May 11, 2020
2348 of 2,969

I can't get a pin verifiication either soooo I can't complete the registration process.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2349 of 2,969

Thank you for reaching out to us, Dan and Stone.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your verification processes.


~ Bojan
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ca0fc08a
Active Member
Stone C Member Since: May 11, 2020
2350 of 2,969

I have entered my number and have note received any verification code by text or call. Can someone please fix this issue.