I didn't receive a text message verification code

[Amie V]

Hello, when creating my profile I can't verify through my phone number, the verification button does not work. I was hoping that this issue could be resolved so that I can continue creating my profile. Thank you.

[Aleksandar D]

Hi Amie, and Kathy,

Amie, one of our team members will reach out to you directly via a support ticket to assist you further with the verification.

Kathy, could you please let us know how we can assist you? Are you too having issues with receiving the text message verification code?

Thank you.

[Kathy M]

Yes, it does not send me a verification code. And I cannot receive those
via text.

[Joanne Marie P]

Hi Emily,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Emily C]

I am trying to verify my phone number but it says it's being used by another account. Please help immediately. Thank you. 

[Joanne Marie P]

Hi Emily,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Jason G]

Hello, I am in the process of creating an account but when I reach the last window to enter in phone information, I get a message that says a phone number already exists. I don't know how that can be considering I never created an account before. Can anyone please assist me in resolving this matter? Thank you very much. - Jason

[Goran V]

Hi Jason,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.

[Jeanette A]

I'm having the same issue. It's saying I can't use my phone number as it is already associated with another account. But I have not created another account.