I didn't receive a text message verification code

[Aleksandar D]

Hi Sitao,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Oveana D]

I'm trying to register my phone number to my account but it keeps telling me that my number is already in use with another account. Can this be fixed?

[Aleksandar D]

Hi Oveana,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[Amelia Y]

Hi , 

I have been trying to confirm my phone number but I do not receive text messages to confirm my phone number. Can you help me please

[Joanne Marie P]

Hi Amelia,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Michael C]

Hello, I am creating an account as a freelancer and I'm on the final step. It tells me my phone number is in use, but that shouldn't be the case. Now I am stuck and cannot seem to continue.

[Joanne Marie P]

Hi Michael,

I've shared your concern with verifying your phone number with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Dilshod A]

Hi. My name is Dilshod. I'm a freelancer.  I'm want to verify the telephone number. 

[Joanne Marie P]

Hi Dilshod,

Phone verification isn't an option available for all users on Upwork. If you are required, you will receive a notification requesting you to do so. Thank you.

[Timothy L]

I signed up for the wrong account, I signed up for a client account instead of a freelancer account. I closed the client account and opened a freelancer account but now it says that my phone number is being used by another account. 

How can I fix this?