I am trying to set up my profile but cannot verify my phone as I am not recieving the text message with the PIN. The phone number entered is correct. I have re-entered the same number several times. I no longer have the option to resend the text. I'm not sure how to proceed.
Apologies if this is the wrong subforum for this question.
I am trying to confirm my account and the last step is verifying my phone number. Back when I tried to make the account I didn't have my phone on me and now I'm permanently locked from verifying one. Every time I type in an alternate phone number, the verification says I failed to verify. I've tried so many different phone numbers and it just clears them and then puts in the old one. Any way I can reset this so I can put my original number in?
I'm trying to finish my registration and I get the message:
This number is being used by another account.
I can't remember having another upwork account. Could you please help me with this? I can't find any place to contact customer support.
I'm blocking on the last step of registration. I can not use my cellphone number to finish that.
The informtion shows that my number already been used, and I tried all my e-mail address and possible password, but it did not work. Could you please help me to fix that ?
Thanks so much
I must've created an old Upwork profile in the past.
I am trying to create a profile now, and it says my phone number is currently in use under another profile. I have no idea what that old profile could be or what email address I used, but I am unable to move forward as I am not able to enter my phone number.