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I didn't receive a text message verification code

Active Member
Linda S Member Since: Jul 11, 2018
241 of 595

Hello! Robot Very Happy

 

I am currently experiencing the same situation. I've tried several times on a working cell phone, and still no code.

 

Any help will be appreciated. Robot Happy

 

Thank you! Smiley Very Happy

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
242 of 595

Hi L,

 

I have escalated your concern to our team and one of our team members will reach out to you and assist you directly, thank you!

~ Bojan
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Active Member
Megan C Member Since: Jul 11, 2018
243 of 595

Hi! I too am experiencing this problem. Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
244 of 595

Hi Megan,

 

One of our team members will reach out to you directly and assist you further, thank you!

~ Bojan
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Active Member
Sandy G Member Since: Jul 14, 2018
245 of 595

Hi, I am currently experiencing the same problem.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
246 of 595

Hi Sandy,

 

I'm sorry for the trouble. A member of our team will reach out to assist you with this issue via email. Thank you!


-Joanne
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Active Member
Zachary G Member Since: Jul 25, 2018
247 of 595

I am having the same problem

Community Guru
Ryan C Member Since: Feb 3, 2017
248 of 595

Hello Zachary,

 

I have escalated your concern with the team. One of our team representatives will reach out to you shortly. Please check your email inbox or check directly here.

 

Thank you.


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Active Member
Riku Y Member Since: Dec 25, 2018
249 of 595

I am signing up and I am at the stage where it asks, "next, you'll be asked to verify your phone number for added security." I click "continue" and then I enter my phone number, but when I click "verify phone number" nothing happens. I have tried clearing cookies, tried 3 different browsers and 3 different devices, but nothing is working. Can somebody help me?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
250 of 595

Hi Riku, 

 

I've shared your account information with the Customer Support Team and they will reach out to you to assist you with your issue.


-Avery
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