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I didn't receive a text message verification code

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2691 of 2,858

Hi Sara,

 

Someone from our team will reach out to you via support ticket to assist you with your verification.

 

Thanks!

~Andrea
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Active Member
Shahzaib S Member Since: Oct 15, 2017
2692 of 2,858
Hello, I am not receiving a verification code on mobile for logging in to my account. Please help me at the earliest. Thanks.
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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2693 of 2,858

Hi Shahzaib,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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Active Member
Khanh P Member Since: Sep 7, 2020
2694 of 2,858

Hi, my name is khanh.

Recently, i lost my phone number, and everytime i want to go seting account, it always ask code which sent to my phone number.

 

Enter the code we've sent by text message to ●●●●●●●5587 in the code box and press Confirm.

 

How can i do ?

Thank you.

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2695 of 2,858

Hi Khanh,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Ahmed H Member Since: Aug 28, 2020
2696 of 2,858

dears,when i am login it give status that it will send message on mobile for two step verification but it's not sending anyhting to my mobile

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2697 of 2,858

Hi Ahmed,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Abhishek T Member Since: Sep 15, 2020
2698 of 2,858

Hello Team,

 

I am new to upwork, and switch on an off from upwork, I donot have access to my old contact number, Now it ask for text message verification to my old number, Can I change that number or request to update email verification for the same?

 

Thanks

Abhishek

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2699 of 2,858

Hi Abhishek,

 

Someone from our team will reach out to you in order to assist you further. You can access your ticket here.

 

Thanks!

~Andrea
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Active Member
Bayansuren B Member Since: Sep 15, 2020
2700 of 2,858

I have another account but no access to phone number. That means i cannot login into that account. Thats why i created new account to post it.

 

My main account username is **Edited for Community Guidelines** and when I submit my password it asks old phone number. I changed my phone number and i cannot access to that phone. Without that access I cannot complete login into upwork. what should I do?.