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I didn't receive a text message verification code

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
311 of 2,905

Hi Katie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.  Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
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Active Member
Jessica M Member Since: Mar 17, 2020
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I'm also having this same problem with my upwork account. Could a team member get in touch with me in regards to this issue?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
313 of 2,905

Thank you for reaching out to us, Jessica.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Alex C Member Since: May 8, 2018
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Hi Nina,

 

Still am waiting for someone to reach out about this.

 

Alex

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Community Guru
Nina K Member Since: Nov 29, 2017
315 of 2,905

Hi Alex,

I apologize for the delay in one of our agents reaching out to you.

I've followed up with the team just now to ensure that they reach out to you as soon as possible. Thank you.

~Nina
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Active Member
Alex C Member Since: May 8, 2018
316 of 2,905

thank you!

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Active Member
Merissa F Member Since: Feb 1, 2019
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Hi Nina!

 

I am also having that problem, can someone please contact me as well about verifying my account?  I have been trying for a few days as well and there has not been any progress.

 

Thank you!

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Active Member
Eman S Member Since: Aug 30, 2016
318 of 2,905

Hello Dears, 

 

I am new freelancer .I am realy can't know when i can verify my phone number .I enterde it but there is no code send  to me to verify it . please I need to verify it because this important to clients untill i can verify my payment method .please , could you help me My profile is 100% completed but I don't know why it isn't verified . My account appear for customer without verified number  and I can't get any job as here 

https://www.upwork.com/freelancers/~016d32114a5a39b802?viewMode=1

 

Thank you in advance . 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
319 of 2,905

Hi Eman,

 

It doesn't look like phone verification is currently required for your account. You'll be notified if it's necessary but at this point you can continue working on Upwork as usual.

~ Valeria
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Active Member
Eman S Member Since: Aug 30, 2016
320 of 2,905

Thank you so much for quick replay .