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I didn't receive a text message verification code

Moderator
Avery O Moderator Member Since: Nov 23, 2015
341 of 441

Hi Adam, 


I have shared your old account information with the team so that they can use it as reference. Feel free to follow up on the same ticket thread so that the Customer Support Team can assist you further.


-Avery
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Active Member
Francine B Member Since: Feb 12, 2019
342 of 441

I did not receive a text message phone verification code.  I am living for 6 months in Mexico and is a Mexico Cell phone number that also works in USA, Canada and Mexico. How can I get a verification code?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
343 of 441

Hi Francine,

 

One of our agents will reach out to you directly and further assist you with the phone verification process, thank you. 

~ Bojan
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Active Member
Casey H Member Since: Feb 12, 2019
344 of 441

I am trying to verify my phone number but it says " failed to verify". This is my only phone number. Please help. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
345 of 441

Hi Casey,

 

One of our team members will reach out to you directly to assist you further with your phone verification process, thank you. 

~ Bojan
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Active Member
Sean W Member Since: Feb 12, 2019
346 of 441

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
347 of 441

Hi Sean,

 

Looks like your phone number was successfully verified. Our team will let you know if there is a need for any verification process in the future.

Thank you.

~ Bojan
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Community Guru
Mary H Member Since: Jul 21, 2018
348 of 441

Hi Emilia,

 

A team member will be reaching out to your shortly to assist you with phone verification. Thanks!

- Mary
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Active Member
Paul F Member Since: Feb 13, 2019
349 of 441

I am trying to build my profile and I am am being asked to verify my phone number. My phone is not able to receive texts from Upwork. How can I go forward?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
350 of 441

Hi Paul,

 

One of our agents will reach out to you directly to assist you further with your phone verification process, thank you.

~ Bojan
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