I didn't receive a text message verification code

[Leslie H]

As many others have said, I'm having the same problem, have the message 'We’ve texted a verification code to:'

and nothing has been sent though know am able to receive texts from others sources if someone could help please as stuck at this stage of profile creation until it is fixed, ty.

[Joanne Marie P]

Hi Leslie,

I've shared your account details to the team and one of the team members will reach out to assist you in completing the phone verification process. Thank you!

[Greg G]

My phone number is being used by someone unknown and I am unable to conduct any type of business. Please advise.

[Mary H]

Hello Greg,

One of our team members will reach out to you to help further on verifying your phone number. We appreciate your patience. 

[Adam P]

Apparently I had a previous account from years ago that I closed but it still has my phone number attached to it. Please help so I can fill out my application to work with upworks.

[Bojan S]

Hi Adam,

One of our agents will reach out to you directly and assist you further with your phone verification process, thank you. 

[Adam P]

Thank you so much.
My previous account ID **edited for Community Guidelines** is now deleted
I want to attach my number **edited for Community Guidelines** to my new account **edited for Community Guidelines**

[Avery O]

Hi Adam, 

I have shared your old account information with the team so that they can use it as reference. Feel free to follow up on the same ticket thread so that the Customer Support Team can assist you further.

[Francine B]

I did not receive a text message phone verification code.  I am living for 6 months in Mexico and is a Mexico Cell phone number that also works in USA, Canada and Mexico. How can I get a verification code?

[Bojan S]

Hi Francine,

One of our agents will reach out to you directly and further assist you with the phone verification process, thank you.