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I didn't receive a text message verification code

Active Member
Casey H Member Since: Feb 12, 2019
351 of 595

I am trying to verify my phone number but it says " failed to verify". This is my only phone number. Please help. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
352 of 595

Hi Casey,

 

One of our team members will reach out to you directly to assist you further with your phone verification process, thank you. 

~ Bojan
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Active Member
Sean W Member Since: Feb 12, 2019
353 of 595

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
354 of 595

Hi Sean,

 

Looks like your phone number was successfully verified. Our team will let you know if there is a need for any verification process in the future.

Thank you.

~ Bojan
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Community Guru
Mary H Member Since: Jul 21, 2018
355 of 595

Hi Emilia,

 

A team member will be reaching out to your shortly to assist you with phone verification. Thanks!

- Mary
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Active Member
Paul F Member Since: Feb 13, 2019
356 of 595

I am trying to build my profile and I am am being asked to verify my phone number. My phone is not able to receive texts from Upwork. How can I go forward?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
357 of 595

Hi Paul,

 

One of our agents will reach out to you directly to assist you further with your phone verification process, thank you.

~ Bojan
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Active Member
Vadim K Member Since: Jun 30, 2018
358 of 595

Hello Avery,

I tried to add "Two-step verification" ("Phone verification") to protect my account by enabling extra layers of security.
I didn't receive a text message with a verification code.
Help me, please.

Best regards,
Vadim

**Edited for Community Guidelines**

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
359 of 595

Hi Vadim,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone, thank you.


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Active Member
Trey G Member Since: Feb 15, 2019
360 of 595

I have not recieved a text - tried different browsers and cleared by cache.  Could I get some assistance?

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