I have just joined but can't get past the profile page. I have input my phone number and it keeps saying I will get a code sent to my phone but I don't get one. What an I doing wrong?
Also, as a freelancer, is this site free or do I have to pay?
One of our customer support team members will reach out and assist you directly in verifying your phone number.
Regarding your concern with freelancer fees, you're charged a sliding fee based on your lifetime billings with each non-Enterprise client. This includes all contracts you've ever had with that client. Service fees are the same whether the contracts are hourly or fixed-price. For more information, please check out this help article. Thank you!
Hello! I've been stuck in this loop. I want to finish creating my profile but the phone number I entered does not work anymore. I no longer have that phone number. I can not verify my account. I have a new phone number, it is international. I'd like to change it but I cannot because I have to verify the number I first entered... I would like to just delete all and start over but I cant even do that. Please help.
I shared your concern to the customer support team and one of the team members will reach out and assist you directly via support ticket. Please feel free to post any questions on the ticket so the agent can assist you efficiently. Thanks!
I shared your concern to the team and one of the customer support team members will reach out to assist you directly in verifying your phone number. Thank you!
I am also not able to get the system to send a verification code to my phone. I did not find how to post a new request for help, so I am sending as a reply. But this is actually a new ticket.
I put in my cell phone to get a verification but it says my cell number is already being used. I don't have another account. I don't have another number I can receive the code on. What should I do?