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I didn't receive a text message verification code

Moderator
Goran V Moderator Member Since: Mar 24, 2017
41 of 1,173

Hi Deanna,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone number, thank you.


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Active Member
William W Member Since: Aug 6, 2018
42 of 1,173

I am having this issue as well.  When I click the link to send the code nothing happens.  

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
43 of 1,173

Hi William,

 

One of our team members will reach out to you and assist you directly, thank you for your patience!

~ Bojan
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Active Member
Jessica M Member Since: Feb 10, 2019
44 of 1,173
I am having this same problem.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
45 of 1,173

Hi Jessica,

 

One of our agents will reach out to you shortly to assist you with your phone verification process, thank you. 

~ Bojan
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Active Member
Raissa L Member Since: May 6, 2019
46 of 1,173

Me too! I'm in the process of creating my Upwork Profile and am having an issue with verifying my phone number. When I get to the point where I need to verify my phone number, I get the following error message: "You failed to verify this phone number. Please provide a different number." When I try to input a different number, it automatically defaults to the original phone number. Please help! 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
47 of 1,173

Hi Raissa,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Marcus U Member Since: Mar 22, 2018
48 of 1,173

Could you please help me with the same issue.

Community Guru
Nina K Member Since: Nov 29, 2017
49 of 1,173

Hi Marcus,

We'll have a member of the team reach out to you directly to assist you with this.

~Nina
Active Member
Marcus U Member Since: Mar 22, 2018
50 of 1,173

Hello,

 

I still haven't received support from Upwork yet.  Any idea how long it takes?

 

Thanks,

Marcus Ulloa

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