Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Highlighted
Active Member
Sandy C Member Since: Dec 17, 2019
41 of 2,085

I am experiencing same issue - when creating an account, reached the point to verify phone number, I don't get text with the code, so can't proceed with my account setup.  Tried numerous devices with numerous browsers, still don't receive text code (but am receving texts from other contacts).

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
42 of 2,085

Hi Sandy,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you for reaching out to us.

~ Bojan
Untitled
Highlighted
Active Member
Eric N Member Since: Dec 20, 2019
43 of 2,085

Same problem, i put my phone number in, and get no code.  Ive even used several numbers, and still no fix.  Please help or I will delete my file and move on to someone that can help me post my resume..

 

Thank you, 

 

Eric Norton

 

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
44 of 2,085

Thank you for reaching out to us, Eric.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
Untitled
Highlighted
Active Member
Annette G Member Since: Jan 4, 2020
45 of 2,085

I'm having the exact same problem. I tried the suggested steps and no luck getting a code to verify my number. Could someone please get in touch? Thank you!! 

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
46 of 2,085

Hi Annette,

 

One of our team members will reach out to you via a support ticket and assist you directly. Thank you!


-Joanne
Untitled
Highlighted
Active Member
Fatima T Member Since: Jan 21, 2020
47 of 2,085

I have this same issue with logging in and receiving a code. 

Can someone help. 

 

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
48 of 2,085

Hi Luz, and Fatima, 


I apologize for the inconvenience. A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
Untitled
Highlighted
Active Member
Sara O Member Since: Feb 25, 2020
49 of 2,085

I'm having this same issue! I've tried on several different browsers and devices and tried clearing the cache, but no results.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
50 of 2,085

Thank you for reaching out to us, Sara.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS