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I didn't receive a text message verification code

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Active Member
Mustafa K Member Since: Jul 27, 2020
51 of 2,856
I'm also having trouble getting the verification text on my phone.
 
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
52 of 2,856

Hi Mustafa,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your issue.

 

Thank you.

~ Aleksandar
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Active Member
John W Member Since: Sep 3, 2019
53 of 2,856

Goran, I am also having problems verifing my phone number.  Can you have someone from customer support reach out to me please.

 

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
54 of 2,856

Of course John,

 

Our team will reach out to you via ticket as soon as possible and assist you further. You can access your tickets on this Link, thank you.


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Active Member
Melle H Member Since: Oct 11, 2019
55 of 2,856

Hello.  I am also stuck at the phone number verification code on my profile.  Please advise.  Thanks.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
56 of 2,856

Hi Melle,

 

Thank you for reaching out to us. One of our team members will reach out to you directly and assist you with your phone verification process.


~ Bojan
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Active Member
Allison O Member Since: Nov 5, 2019
57 of 2,856

Hello,

 

I am having the same issue.  I am not receiving a verification code.  

 

Please have someone reach out.

 

thanks!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
58 of 2,856

Hi Allison, 

A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Active Member
Mike G Member Since: Dec 11, 2019
59 of 2,856

I am having the same issue as well and haven't recieved verifcation code

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Active Member
Sandy C Member Since: Dec 17, 2019
60 of 2,856

I am experiencing same issue - when creating an account, reached the point to verify phone number, I don't get text with the code, so can't proceed with my account setup.  Tried numerous devices with numerous browsers, still don't receive text code (but am receving texts from other contacts).