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I didn't receive a text message verification code

Active Member
Logan J Member Since: Aug 19, 2018
51 of 252

I am having this same issue.  I have tried to submit my phone number multiple times to no avail.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
52 of 252

Hi Logan, 


The Customer Support Team will assist you with your phone verification directly througn an email ticket. 


-Avery
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Active Member
Mario Robert D Member Since: Sep 2, 2018
53 of 252

Hello,

I would also like to report I am unable to further verify my profile and use the platform as my US number is not working, it has been working with other sources though.

Please contact me as soon as possible.

 

Thanks

Mario R. D.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
54 of 252

Hi Mario,

 

One of our customer support agents will reach out to you via email to assist you further with verifying your contact information. Thanks!

Joanne
Active Member
Tam N Member Since: Sep 6, 2018
55 of 252

I am not receiving my verification code either.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
56 of 252

Hi Tam,

 

We'll have one of our agents reach out to you and assist you with the verification.

 

Thanks!

~ Valeria
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Active Member
Ilayda E Member Since: Nov 16, 2018
57 of 252

Hi,

Could you please help me with the same issue.

Moderator
Jo-An B Moderator Member Since: Aug 2, 2016
58 of 252

Hi Ilayda,

We'll have one of our agents reach out to you and assist you with the verification.

 

~ Jo-An

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Active Member
Daniel D Member Since: Nov 23, 2018
59 of 252

I have not recieved a verification code

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
60 of 252

Hi Daniel,

 

One of our customer support agents will reach out to you and further assist you with verification.

Thanks!

~ Valeria
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