I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
I can't verify my phone number. I just keep getting "You failed to verify this phone number. Please provide a different number." I never got a text to verify this phone number. I tried two different browsers on two different devices.
A member of our team reached out to you already via email and is awaiting your response. Kindly check the inbox of the email you used to register your Upwork account and follow up with our agent. Once they have more information about the issue you're experiencing, our agent will assist you accordingly.
As with many others, despite inputting the correct phone number, I have not recieved a verification code. It would be appreciated if something could be done about that sooner rather than later.
I am out of the country and am unable to use my phone to receive text messages or phone calls and therefore I cannot verify my account. Is it possible to receive a verification code through my e-mail address?