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I didn't receive a text message verification code

Active Member
Jill S Member Since: Jun 28, 2019
61 of 739

Hello, I am experiencing the same issue. No verification message recieved.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
62 of 739

Hi Jill,

 

One of our team members will reach out to you via ticket and assist you further with your verification, thank you.


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Active Member
Vanessa B Member Since: Jul 5, 2019
63 of 739

I am also having this trouble.  I entered the correct number and still have not received a verification code.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
64 of 739

Hi Vanessa,

 

Thank you for reaching out to us. One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Michael M Member Since: Jul 12, 2019
65 of 739

Hi, could someone help me with this please?

Moderator
Riri A Moderator Member Since: Jul 21, 2018
66 of 739

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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Moderator
Riri A Moderator Member Since: Jul 21, 2018
67 of 739

Hi Michael,

 

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
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Active Member
David C Member Since: Mar 6, 2018
68 of 739

I am having the same issue.  I've triple checked my phone number, which is a USA number.  I have no problem getting text messages otherwise.

Active Member
Amanda S Member Since: Mar 20, 2018
69 of 739

Same. I've tried a different browser, cleared the cache and cookies in current browser, reentered my phone number and I still don't receive a text verification. Can someone help?

Community Guru
Ryan C Member Since: Feb 3, 2017
70 of 739

Hello Amanda,

 

I have escalated your concern. One of our support agents will reach out to you shortly. Thank you.


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