Thank you for reaching out to us, Daniela. I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
I am trying to build my account. When I try and verify my phone number it automatically says “you failed to verify this number. Try a different number.”
So o tried my husbands phone number but the same thing happened. Please help!
Trying to set up my profile and the Verify Phone Number dialog won't let me click on the Green button at the end. Have cleared cache/cookies and tried 3 different browsers and still the same problem.
Any idea what I could be doing wrong ?
I am trying to set up my profile but I can't move forward without verifying my phone. I have a strange phone number but its mine. I have never received a text to verify my phone. Can someone help me?
Pretty simple issue. I keep getting an error saying the phone number I entered is invalid. I've tried multiple cell numbers including my own (since you can't receive a text at a home phone) and I'm using the ten-digit format. Idk what to do and need help from someone at Upwork please.
Hi Michael, and Rhonda,
The Customer Support Team has reached out to you separately through an email support ticket to assist you with your phone verification. I apologise if this has caused any inconvenience on your end.