I didn't receive a text message verification code

[#1]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[#2]

This same thing just happenned to me.

What did Support tell you to do?

Thanks so much!

- Malia

[#3]

Hi Malia,

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

Thank you for reaching out to us. 

[#4]

I want to get my application verified so I can work on upwork but I do not accept text messages to my cell due to the fact that I have been spammed multiple times. Can you please let me know how I can get account verified? Thank you. 

[#5]

Thank you for reaching out to us, Salem.

I've escalated your concern to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.

[#6]

I cannot submit a proposal because the phone verification does not work.

[#7]

Thank you for reaching out to us, Giannina.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#8]

I want to join the site and apply for some jobs but i cant get past the final verification thing because i dont have a mobile phone for it to send a text to.

Please Help

[#9]

Hi Darren,

Looks like you were able to successfully complete your verification process. Feel free to reach back to us if you still need any assistance, we're here to help.

Thank you!

[#10]

Hi I entered my phone and didn’t get verification code and can’t continue... Can someone contact me and help with this issue?

[#11]

So to make a long story short i tried to verify my phone number in japan a few months ago and now that i am back in the USA I am finally able to set up my account. HOWEVER now it is saying my number cant be verified. I was never able to get it verified in Japan because my accounts registered in the us. Now that i am back i was hoping to register.

[#12]

Thank you for reaching out to us, Nathan.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#13]

I have sent a screen shot of my phone verification issue - (says failed in bold red, although the number submitted is correct).  I have not heard back from customer support.  Please advise!

[#14]

Hi Carol, 

I checked your ticket and can see that the team is currently investigating your concern further. Once they have more information, they will get back to you and reach out to you through the same ticket thread. 

[#15]

Hi, I also cannot register my phone number. Instead, I get the message "You failed to verify this phone number. Please provide a different number." Will someone please PM me or follow up by calling/texting?

Thank you.

[#16]

Hi Thomas, 

I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with your concern. 

[#17]

Hi,
I entered phone number when trying to set up profile but I never received code for verification after trying multiple times.
Help?

[#18]

Hi Natalya, 

A member of the Customer Support Team wil reach out to you to assist you further with your concern. 

[#19]

Hello! I'm having the issue that appears to be afflicting a lot of other people. I try to submit my phone number, and immediately get a message saying that I failed to verify the phone number.

[#20]

Thank you for reaching out to us, April.

One of our team members will reach out to you directly to assist you with your phone verification process. 

[#21]

Yea i seem to have the same problem i never got a verification message sent. Can someone please contact me to help.

[#22]

Hi Muhsin and John,

I have shared your concern with the team, and one of our agents will reach out and assist you directly via a support ticket. Thank you.

[#23]

Hi.

I have been trying to update my profile and on continuing it takes me to the verification code screen. My old phone number is logged. When I try to use my new number I get the error message 'you failed to verify this number, please provide a different number'. I cannot get past this screen.

[#24]

I am having an issue with the phone number verification where after I fill the form and it asks me for my phone number of 6 characters, but don't you need my full number? It won't let me do anything.

[#25]

Hi Nikkia,

Thanks for reaching out to us. I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

[#26]

Trying to complete my profile. I get to the phone number verification. I enter my number and ... “ You failed to verify this phone number. Please provide a different number.” keeps coming up. Won’t allow me to verify. It’s literally my only number.