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I didn't receive a text message verification code

Active Member
Michael M Member Since: May 12, 2019
781 of 1,001
I am not getting a verification text so I cam verify my phone number
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
782 of 1,001

Hi Michael,

 

I have shared your concern with our customer support team and one of the team members will reach out and assist you directly. Thank you!


-Joanne
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Active Member
Briawna D Member Since: Apr 2, 2018
783 of 1,001

I'm not getting the 5 digit verification code when trying o verify my phone number, can someone from the Upwork team please get back to me on this asap? Thanks!

Community Guru
Ryan C Member Since: Feb 3, 2017
784 of 1,001

Hello Briawna,

 

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you!


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Active Member
Nikolas P Member Since: Apr 2, 2018
785 of 1,001

I am having the same problem as well! Any suggestions or help would be greatly appreciated.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
786 of 1,001

Hi Nikolas, 

The Customer Support Team will reach out to you to assist you with your phone verification. 


-Avery
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Active Member
Meredith E Member Since: Apr 7, 2018
787 of 1,001

I am also not receiving a verification code. Please help!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
788 of 1,001

Hi Meredith,

 

Our team will reach out to you and assist you further with your phone verification process.

~ Bojan
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Active Member
Helene S Member Since: Jun 28, 2018
789 of 1,001

I am also not recieving my 5-digit verification code. Can someone help me, please?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
790 of 1,001

Hi Helene,

 

It looks like you have already successfully verified your phone. Please, let us know if you have any further questions.

~ Valeria
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